As the Director, Accounts Engagement Strategy you will be in a leadership role within the U.S. Market Access Accounts Team and will be responsible for collaboration and alignment across Market Access Accounts segments, Strategic Pricing, and Contracting, and other cross functional partners (Sales, Marketing, etc.). The Director will drive organizational effectiveness and support optimization of the Market Access Accounts Team’s performance in partnership with Strategic Pricing and Contracting (SPC), Market Access Marketing team and the Sales teams. In addition, the individual will lead and play a key role representing the department regarding activities such as annual budgeting process, short and long-range planning, KPI monitoring, and managing external expenditures and performance, refining Department processes and procedures as appropriate, optimizing partnerships and communication within Department and cross-functional departments/stakeholders.
Responsibilities:
- Analyze market trends, gather customer insights, and adapt strategies to evolving customer needs and industry dynamics for payer and trade customers
- Track key customer experience metrics, analyze performance trends, and use insights to drive continuous improvement and refine strategies.
- Work closely with Sales, Marketing, Strategic Pricing and Contracting and other internal teams to ensure strategies are aligned and market access resources are leveraged effectively
- Cultivate strong, trusted relationships with Market Access Accounts teams to align on strategic priorities and long-term goals for customer engagement
- Partner with Executive Director of Market Access Accounts to develop and support implementation of proactive strategies to increase revenue from existing clients, identify new commercial opportunities, and ensure long-term partnership success.
- Oversee the development and implementation of new tools, technologies, and strategies to support field account teams
Experience:
- Bachelor’s degree is required with preferred master’s degree in business.
- 12+ years pharmaceutical or biotech experience, including 3+ years of front-line leadership experience.
- Ability to lead cross-functional teams and influence senior executives to support key initiatives.
- Working knowledge of payer, SP, SD and IDN landscapes to support the market access team business needs
- Strong capability to analyze data, interpret business issues, and develop data-driven insights and recommendations
- Expertise in managing multiple cross-functional projects simultaneously in a fast-paced environment
- Excellent written and verbal communication skills to deliver compelling presentations and facilitate collaboration.
- Strong ability to organize, prioritize, and coordinate complex business needs and requests.
- This is a hybrid position located at our King Of Prussia offices. You must be in the office three days a week and one day must be a Monday or a Friday.
Our Benefits
CSL employees that work at least 30 hours per week are eligible for benefits effective day 1. We are committed to the wellbeing of our employees and their loved ones. CSL offers resources and benefits, from health care to financial protection, so you can focus on doing work that matters. Our benefits are designed to support the needs of our employees at every stage of their life. Whether you are considering starting a family, need help paying for emergency back up care or summer camp, looking for mental health resources, planning for your financial future, or supporting your favorite charity with a matching contribution, CSL has many benefits to help achieve your goals.
Please take the time to review our benefits site to see what’s available to you as a CSL employee.
About CSL Behring
CSL Behring is a global biotherapeutics leader driven by our promise to save lives. Focused on serving patients’ needs by using the latest technologies, we discover, develop and deliver innovative therapies for people living with conditions in the immunology, hematology, cardiovascular and metabolic, respiratory, and transplant therapeutic areas. We use three strategic scientific platforms of plasma fractionation, recombinant protein technology, and cell and gene therapy to support continued innovation and continually refine ways in which products can address unmet medical needs and help patients lead full lives.
CSL Behring operates one of the world’s largest plasma collection networks, CSL Plasma. Our parent company, CSL, headquartered in Melbourne, Australia, employs 32,000 people, and delivers its lifesaving therapies to people in more than 100 countries.
We want CSL to reflect the world around us
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. Learn more Inclusion and Belonging | CSL.
Do work that matters at CSL Behring!
