Job Summary:
Reporting to the Executive Director, NA Customer Operations, we are seeking a strong candidate to lead the execution of US contract strategy and the Contract Administration team. The individual in this role will be a key player on the US Commercial Operations Team and will be instrumental in establishing operational excellence in the areas of Proposal Development and Contract Administration.
The role of the Director, Contract Development & Administration is to manage the day-to-day activities of the Proposal Development and Contract Administration team, be the primary contact for Model N functionality and support the annual execution of Pricing and Channel Strategy across the CSL Seqirus product portfolio.
Major Responsibilities:
Contract Development and Administration:
- Oversee the day-to-day operations of the Contract Development & Administration team, inclusive of contract authoring (profitability analysis, redlines, collaboration with Sales team, etc.) and contract adjudication (chargebacks, Admin Fees, rebates, membership & eligibility management, etc.) with focus on Purchase-Based contracting.
- Manage a dedicated US-based contract administration team, providing guidance and support to drive high performance and accountability. Empower the team to excel in Commercial customer contract operations and lead a culture of continuous process and system improvements.
- Timely and thorough review of all contracts and related documents ensuring agreements have the necessary language to properly define intent, protection and liabilities, and Commercial business terms.
- Manage and oversee contract redlines, amendments, correspondence, RFPs, bids, etc., relating to various Commercial customer contract agreements.
- Conduct pre-deal analytics to understand contract profitability and that contracting terms are consistent with channel/segment guidelines and strategies; present and support contract offer recommendations within Pricing Committee governance.
- Establish cross-functional collaboration with internal and external stakeholders to ensure contracts are; operational, functional, and interpreted accurately for timely implementation and other contractual obligations.
- Maintain and develop as needed, contracting metrics and KPIs to assure internal Customer Experience expectations and Customer contract performance expectations are met
- SME and primary point of contact for Model N revenue management system and its capabilities and maintenance.
Cross-Functional Partnership Development
- Legal – Collaboration on contract templates and legal language that support Commercial strategy and legal compliance
- Finance – Accurate Commercial contract accruals and management of team budget
- Commercial Operations – Coordination with Operations, Finance, Sales and Market Access teams to ensure consistent communication of Contract strategies, pricing, terms
- Project Management – Support the continuous improvements of department processes and procedures that impact both internal and external Customer Experience
Minimum Qualifications:
- BS/BA, Business related field, MBA or advanced degree preferred
- 10+ years of demonstrated experience/knowledge with Commercial contracting and pricing activities in the pharmaceutical industry, that include the following segments of trade; Retail, Wholesalers, Government, Group Purchasing Organizations, PBGs and IDNs
- Vaccine experience preferred
- Strong Model N experience
- Extensive knowledge of the US healthcare market; US healthcare delivery, financial, and reimbursement mechanisms and healthcare compliance laws and regulations.
- Experience leading and managing teams
- Ability to influence and lead and be a change agent for systems and processes
The expected base salary range for this position at hiring is $213,000 - $265,000. Please note this salary range reflects the minimum and maximum base pay that CSL expects to pay for this position at the listed location as of the time of this posting. Individual base salary for a successful candidate is determined by qualifications, skill level, experience, competencies and other relevant factors. In addition to base salary, total compensation for this role may also include incentive compensation and equity.
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About CSL Seqirus
CSL Seqirus is part of CSL. As one of the largest influenza vaccine providers in the world, CSL Seqirus is a major contributor to the prevention of influenza globally and a transcontinental partner in pandemic preparedness. With state-of-the-art production facilities in the U.S., the U.K. and Australia, CSL Seqirus utilizes egg, cell and adjuvant technologies to offer a broad portfolio of differentiated influenza vaccines in more than 20 countries around the world.
To learn more about CSL, CSL Behring, CSL Seqirus and CSL Vifor visit https://www.csl.com/ and CSL Plasma at https://www.cslplasma.com/.
Our Benefits
For more information on CSL benefits visit How CSL Supports Your Well-being | CSL.
You Belong at CSL
At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future.
To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
Equal Opportunity Employer
CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement.
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