Join us as the Head of Member Health Strategy and Planning and play a pivotal role in shaping the future of member health at HCF.
About the Role
As a key member of the Member Health leadership team, you will:
Lead the development and execution of comprehensive health strategies that enhance member wellbeing, support financial sustainability, and align with our organizational vision.
Drive strategic planning, reporting, and governance across the Member Health division, ensuring our programs and initiatives deliver measurable value to members and the business.
Collaborate with senior leaders and cross-functional teams to design and implement innovative models of care, respond to government reforms, and support the evolution of our health services.
Oversee key projects and support compliance activities, ensuring our operations meet regulatory standards and industry best practices.
Represent HCF in key stakeholder engagements, including industry forums, government consultations, and provider partnerships.
What You’ll Bring
Proven experience in health strategy, planning, or a related executive leadership role—ideally within health insurance, healthcare, or a complex service environment.
Demonstrated ability to lead teams, manage complex projects, and deliver results in a dynamic, fast-paced setting.
Strong analytical, communication, and stakeholder management skills, with a track record of influencing at senior levels.
Deep understanding of healthcare trends, regulatory environments, and the challenges facing member-focused organizations.
A passion for member-centric innovation and continuous improvement.
About HCF
At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.
We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
Culture & Benefits
Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:
Flexible working arrangements
50% subsidy on HCF hospital and/or extras cover
Family-friendly certified employer
18 weeks of parental leave for all new parents
Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.
Next steps
If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss.
We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.
