Skills
Change management, organisational change, business transformation, fractional change management, technology change, regulatory change, business readiness, adoption planning, change impact assessment, stakeholder engagement, communications planning, training design, capability uplift, user adoption, change champion networks, UAT support, process improvement, operational risk, business analysis, workshop facilitation, project coordination, Prosci ADKAR, Kotter, human-centred change, coaching, digital transformation, Microsoft Copilot adoption, health insurance, financial services, legal sector, AML change and compliance change. Process improvement, continuous improvement. MS Office, Jira, Confluence, Miro, SharePoint.
About
Change management professional with 10+ years’ experience supporting transformation, technology, regulatory and process change across financial services, health insurance, legal and education environments. I specialise in helping organisations translate complex change into clear, practical actions that people can understand, adopt and sustain. My approach combines structured change methodologies, strong stakeholder engagement and a human-centred lens shaped by my background in coaching.
I have led and supported change initiatives involving system implementations, regulatory reform, new product and channel launches, operational improvement and business readiness. Key strengths include change impact assessment, communication and training design, stakeholder engagement, adoption planning, risk identification and building trusted relationships across diverse teams.
I am currently seeking fractional change management opportunities of 2–3 days per week where I can help organisations navigate change with clarity, empathy and practical delivery support.
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