Veronica Kurban

Skills

• Higher Education & Academic Operations
• Exams, Results & Student Progression
• Stakeholder & Partner Engagement
• Policy & Procedure Interpretation
• Process Improvement & Documentation
• Project & Workflow Coordination
• Student Services & Complex Case Support
• Reporting, Data & Dashboard Analysis
• Training, Onboarding & Knowledge Sharing
• Marketing & Lifecycle Communications

About

Higher education operations professional with experience across examinations, results, academic progression, student advisory services, stakeholder engagement and process coordination. Skilled in interpreting policy, managing complex and time-sensitive academic workflows, supporting partner and student requirements, and communicating clearly across diverse stakeholder groups. Earlier career experience in marketing communications, CRM administration, reporting, dashboards and process documentation. Currently completing a Master of Business Administration (MBA), complementing practical experience with further development in strategy, leadership and business operations.