Injury Management Officer
Location: Parramatta
Employment type: Temporary – 12 months opportunity
Salary: Clerk Grade 5/6 - $ 99,938.00 - $ 110,271.00pa
plus employers’ contribution to superannuation and annual leave loading
Support recovery. Enable safe returns to work. Make a real difference.
Join the Workers Compensation, Safety and Wellbeing team within the People Directorate at the Department of Communities and Justice (DCJ). In this role, you’ll play a critical part in supporting injured workers to recover at work through best-practice injury management, claims coordination and return-to-work programs.
You’ll work closely with employees, managers and external providers to deliver compassionate, practical and compliant injury management solutions that balance individual recovery with business needs.
Your role
As an Injury Management Officer, you will develop and deliver effective injury and claims management and return-to-work programs that support injured workers to safely and sustainably return to work.
You’ll manage a diverse caseload across DCJ, providing expert advice, education and coordination to ensure positive outcomes for employees while supporting the Department’s legislative and policy obligations.
What you’ll do
In this role, you will:
- Deliver injury management services, including tailored return-to-work programs, to achieve positive recovery outcomes and cost-effective claim management
- Manage workers compensation claims and coordinate recovery at work plans and injury prevention strategies
- Provide advice and facilitate referrals for independent medical assessments with workers compensation and WHS implications
- Support and educate managers and staff across DCJ on legislation, policies, procedures and best-practice injury management approaches
- Consult, negotiate and liaise with internal and external stakeholders to achieve effective injury management and return-to-work outcomes
- Maintain accurate, confidential and compliant case files and records in line with legislative and policy requirements
You’ll work as part of a collaborative team of Injury Management Officers in a flexible, hybrid working environment.
What we’re looking for
To be successful in this role, you will bring:
Essential requirements
- Tertiary qualifications in a therapeutic or nursing discipline, or equivalent extensive injury management experience
- A valid driver’s licence and willingness to travel to provide face-to-face support where required
You’ll also demonstrate
- Sound knowledge of NSW workers compensation legislation and policy
- Experience in injury management, return-to-work coordination or claims case management
- A genuine commitment to recovery at work and supporting injured workers through complex processes
- Strong communication skills, with the ability to have respectful and courageous conversations
- The ability to build effective relationships with managers, employees and service providers
Download the role description.
What We Offer
At DCJ, the work you do truly matters. We offer:
- A challenging and rewarding career
- Flexible and hybrid working arrangements
- Competitive pay and conditions
- Training and development opportunities
- Health & Wellbeing and Employee Assistance Programs
Want more information? Visit our website to see more information on Working for us.
Are you ready to join us?
Click Apply and submit:
- A cover letter (maximum 2 pages) outlining how you meet the requirements of the role
- An up-to-date résumé (maximum 5 pages)
Applications close 22/02/2026 at 11:59pm AEST.
Need more information?
Role enquiries:
Nadine Cohen | [email protected] | 0407907932
Recruitment support or adjustments:
Nastassja Le Claire | [email protected] | 0460961902
DCJ is committed to building a diverse and inclusive workforce and strongly encourages applications from Aboriginal and Torres Strait Islander people, people with disability, culturally and linguistically diverse communities, women, carers and LGBTIQ+ people.
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
