At Water Corporation we're shifting our focus to the next phase of our strategic plan - building on strong foundations to strengthen capabilities, modernise systems, and accelerate innovation across the business. This phase is about elevating how we deliver technology services: making them faster, more responsive, and more closely aligned to the needs of our people, our operations, and our customers. To support this evolution, we're recruiting for key roles that will be pivotal in strategically shaping a modern, collaborative, and customer‑centric Information & Technology Group. If you're excited about leading innovation, finding smarter ways of working, and making a meaningful impact, now is the perfect time to join us.
Real benefits that matter
- Real flexibility with options to work from home, flexible work hours
- An additional 2 well-being days each year
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
- Purchase additional leave of up to 12 weeks
Discover more benefits we offer to support the unique and individual ways our employees live.
About the role
As an Analyst – ERP HR, you will play a key role in ensuring the efficient delivery of system changes and application support services that directly impact the Corporation’s critical ERP HR technologies.
This role requires strong technical capability, including hands-on system configuration, problem diagnosis, and an understanding of software development principles to support robust and supportable solutions. You will help maintain high-quality, stable systems that support critical frontline teams and corporate management.
You will be part of a collaborative team within the IT Group, working closely with business users, service providers, and governance forums to deliver technical solutions that meet business needs and drive continuous improvement.
What the role will involve
Business Analysis & Delivery Coordination
- Analyse business problems and gather requirements for approved application changes
- Design and configure solutions within SAP SuccessFactors, including work schedules and time profiles
- Translate business requirements into functional and technical specifications
- Perform hands-on configuration, testing, and defect resolution
- Contribute to technical design decisions including integrations and system behaviour
- Support the SDLC with a focus on build quality and supportability
Application Support
- Provide Level 2 application support including technical investigation, root cause analysis, and resolution
- Troubleshoot complex system, configuration, and integration issues
- Analyse system behaviour using logs, data, and interface outputs
- Implement permanent fixes, enhancements, or configuration changes
- Configure and maintain SuccessFactors Time Tracking including work schedules and calendars
Process & Business Management
- Coordinate delivery processes in line with standards and quality frameworks
- Contribute to process improvement and manage change/release activities
- Provide subject matter expertise to projects and stakeholder initiatives
- Identify opportunities to improve system performance, stability, and supportability
Knowledge Management & Compliance
- Develop and document learning programs for assigned applications
- Support local user expert networks
- Ensure compliance with legislation, corporate policies, and ethical standards
Key skills and experience
To be successful in this role, you will bring:
- Degree in IT-related field or significant relevant experience
- Demonstrated hands-on experience configuring SAP SuccessFactors (Time Tracking / work schedules preferred)
- Experience providing Level 2 application support in enterprise systems
- Experience in software development and system integration (APIs, data flows, debugging)
- Experience working with technical artefacts such as logs, interfaces, and specifications
- Experience working with cloud-based systems and working in the AWS environment (certification preferred)
- Proven ability to troubleshoot and resolve complex technical issues
- Strong stakeholder engagement experience
- ITIL 4 Foundation (BA Foundation certified is desirable)
- Skilled in incident/problem management, change and release processes
- Experience working in Agile delivery environments
- Strong analytical, problem-solving, and decision-making abilities
- Adaptable, proactive, and collaborative team contributor
- Knowledge of SAP SuccessFactors modules, particularly Employee Central, Time Off, Employee Central Payroll, Recruiting, Onboarding, Performance & Goals, Succession & Development and Learning, is highly desirable.
This role is a great fit for individuals returning to the workforce, particularly those with prior experience in HR systems, SAP, or enterprise application support. Whether you've taken time away to care for family, support loved ones, or pursue personal goals, we recognise the value of your experience and provide a supportive environment to help you re-establish your career and build your technical capability.
Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close Friday 19th June 2026
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected] or 08 9420 2000.
To read our diversity and inclusion statement, please visit our website
