About the Role
Our Ventia Operations Centre are seeking the support of a Business Improvement and Performance Specialist. This is a Permanent Full-Time position available for an experienced, or someone looking to advance their career in this area.
The Ventia Operations Centre (VOC) work closely with a diverse range of customers who are active participants of several front-line public services and sectors across Australia & New Zealand.
Role Responsibilities:
- Lead corporate training and development programs from needs analysis, content planning, design and development, instructional design and stakeholder engagement through to deployment, continuous improvement and effectiveness analysis
- Facilitation of training programs – face to face, online and elearning module development as well as schedule contributions
- Quality Assurance – regular reviews of the effectiveness training, processes and overall team members quality through evaluations and assessing performance outcomes.
- Facilitation of call collaboration sessions with operational stakeholders
- Governance of this process on a monthly basis
- Recommendation and deployment of continuous improvement solutions for business process improvements across a variety of contracts and systems
- Pricing new work and contributing to winning work for the Ventia Operations Centre
- Development of engaging powerpoint presentations for strategic outcomes and project delivery discussions
About You
To be successful in your application you will have experience in a similar role with exceptional interpersonal skills and a high drive for continuous improvement initiatives.
You will also possess:
- Strong stakeholder engagement skills with customers and team members
- Proficient with the MS Office Suite
- Qualifications in training and development or simar (Ideal)
- Experience working with LMS systems
Diversity
Ventia is enriched by the diverse experiences, talents and cultures that our people bring to the organisation, while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds, including Aboriginal and Torres Strait Islander people, Māori and Pasifika people, LGTBQI+, Women, Veterans and spouses and people with disabilities.
What We Offer You
Not only do we offer a competitive salary and career growth, we have also partnered with some reputable organisations to be able to offer discounts on Health Insurance, Banking (new home loans, credit cards, everyday bank accounts), flights & accommodation, car hire, car leasing and much more.
How to apply
Select "Apply Now" to submit your application.
Position Reference Number: 165350
