At Water Corporation we're shifting our focus to the next phase of our strategic plan - building on strong foundations to strengthen capabilities, modernise systems, and accelerate innovation across the business. This phase is about elevating how we deliver technology services: making them faster, more responsive, and more closely aligned to the needs of our people, our operations, and our customers. To support this evolution, we're recruiting for key roles that will be pivotal in strategically shaping a modern, collaborative, and customer‑centric Information & Technology Group. If you're excited about leading innovation, finding smarter ways of working, and making a meaningful impact, now is the perfect time to join us.
About the role
We are seeking an experienced 1 year fixed term contract Coordinator – IT Asset Management to play a key role in governing, coordinating and optimising the lifecycle of IT hardware and software assets across the organisation.
In this role, you will be the steward of IT Asset Management (ITAM) practices, ensuring assets are managed in line with enterprise architecture, digital workplace transformation objectives, and corporate risk and compliance frameworks. You will be accountable for maintaining audit‑ready asset records, driving continuous improvement, and ensuring the organisation realises maximum value from its technology investments.
This is a hands‑on, collaborative role suited to someone who enjoys working across teams, using data and analytics to drive decisions, and improving asset visibility, compliance and lifecycle efficiency.
Real benefits that matter
- Real flexibility with options to work from home or negotiate flexible work hours
- An additional 2 well-being days each year
- Access to long service leave pro rata after 3 years of service
- Generous co-contribution superannuation scheme, which offers up to 16%. This includes an 12% standard employer contribution, plus an additional 2% employer co-contribution that matches your own 2% contribution
- Purchase additional leave of up to 12 weeks or work 4 years at a reduced salary and take the fifth year off as paid leave
Discover more benefits we offer to support the unique and individual ways our employees live.
What the role will involve:
IT Asset Management strategy & governance
- Act as the process owner for IT Asset Management, maintaining and enforcing ITAM policies, standards and procedures.
- Contribute to ITAM strategies and roadmaps aligned with enterprise architecture and modern workplace initiatives.
- Ensure ITAM practices support cybersecurity, compliance and operational resilience objectives.
Lifecycle management & risk controls
- Coordinate the end‑to‑end lifecycle of IT assets, including planning, acquisition, deployment, maintenance and disposal.
- Assess and implement lifecycle actions that balance cost, risk and business needs.
- Monitor and manage asset‑related risks, including licence compliance, warranty management and secure decommissioning.
Audit readiness & compliance
- Maintain asset records, processes and evidence to ensure ongoing audit readiness.
- Support internal and external audits and lead remediation of asset and licence‑related findings.
- Ensure compliance with regulatory, contractual and corporate requirements.
Reporting & data governance
- Deliver accurate, timely reporting on asset inventory, utilisation, compliance and lifecycle trends.
- Maintain high‑quality asset data and contribute to enterprise data governance practices.
- Use analytics to identify risks, trends and optimisation opportunities.
Collaboration & continuous improvement
- Work closely with IT operations, procurement, finance, risk and project teams to embed effective asset governance.
- Drive continuous improvement initiatives to enhance ITAM maturity, visibility and efficiency.
- Evaluate and recommend tools, automation and best practices to improve asset discovery, tracking and lifecycle management.
- Manage relationships with vendors and service providers to support service delivery and contract compliance.
Ethics & compliance
- Perform all duties in line with organisational policies, codes of conduct, safety requirements, and accountability frameworks.
- Demonstrate ethical behaviour and contribute to a respectful, inclusive and high‑performance workplace culture.
Key skills and experience:
- ITIL Foundation certification or an equivalent IT Service Management certification (e.g. ITIL 4, ISO/IEC 20000, ServiceNow‑aligned certifications).
- Substantial experience coordinating IT hardware and software asset governance and lifecycle management in an enterprise environment.
- Considerable hands‑on experience with ITSM platforms, particularly ServiceNow, including HAM, SAM, CMDB integration and lifecycle workflows.
- Experience working with vendors, managing asset catalogues, and supporting procurement and contract compliance processes.
- Strong working knowledge of IT Asset Management principles, lifecycle management and compliance requirements.
- Solid understanding of ITIL and service management best practices.
- Experience supporting audit processes and regulatory compliance related to IT assets.
- Strong analytical skills with the ability to interpret asset data and translate insights into action.
- Excellent communication and stakeholder engagement skills.
- Highly organised, accountable and results‑focused.
- Proactive and adaptable, with a strong continuous improvement mindset.
- Demonstrates behaviours and values that contribute to a positive, high‑performance culture.
Apply: If you are interested in the above opportunity, please submit a covering letter and resume that best demonstrates your ability to meet the requirements of the role.
As part of the recruitment process you may be required to complete pre-employment screening which may include a medical, qualification check, police clearance and Australian working rights check.
Applications close Monday 30th March 2026
Our commitment to a diverse and inclusive workplace
Diversity and inclusion are more than words. They guide us on building a thriving workforce that reflects the diversity of our customers and our community.
We encourage applications from every background, including Aboriginal and Torres Strait Islander people, people with disability, women, youth, LGBTQIA+ folks and people from culturally and linguistically diverse backgrounds.
We are committed to ensuring an accessible and inclusive work environment to enable people with disability to participate fully in all aspects of employment.
Applicants with disability who require adjustments during the recruitment process including an alternative format of the application form, can contact a Recruitment Officer at [email protected]or 08 9420 2000.
To read our diversity and inclusion statement,please visit our website
